Privacy Policy

1. Who we are

Site Safety UK is the data controller for personal data collected through this platform. Contact: support@sitesafetyuk.co.uk.

2. Data we collect

• Account data: name, email address.
• Company data: company name, address, branding details you choose to add.
• Document content: the documents, projects, audits and risk assessments you create.
• Payment metadata: subscription status, plan, billing dates. Card details are handled directly by our payment processor (Base44 Payments / Wix Payments) — we never see or store them.
• Usage data: basic analytics about feature usage to improve the product.

3. How we use it

To provide the service, manage your subscription, send service emails, respond to support requests, and improve the platform. We do not sell your personal data.

4. Lawful basis (UK GDPR)

We process your data under: (a) contract — to deliver the service you signed up for; (b) legitimate interest — to operate and improve the platform; (c) legal obligation — for tax and accounting records.

5. Sharing

We share data only with the processors needed to run the service: hosting infrastructure, the Base44 Payments processor, email delivery, and analytics. All processors are bound by data-processing agreements.

6. Retention

We retain your account and documents while your account is active and for up to 30 days after closure (to allow recovery). Billing records are retained for 6 years as required by UK tax law.

7. Your rights

Under UK GDPR you have the right to access, correct, delete or port your personal data, object to processing, and lodge a complaint with the Information Commissioner's Office (ICO). To exercise these rights, email support@sitesafetyuk.co.uk.

8. Security

Data is encrypted in transit (HTTPS) and at rest. Access is restricted to authorised personnel only.

9. Cookies

We use essential cookies to keep you logged in and basic analytics cookies to measure usage. No advertising or tracking cookies are used.