Last updated: 21 May 2026
Site Safety UK Pro is a monthly subscription billed at £10.99/month (or any current promotional rate displayed at checkout) in GBP. Your subscription renews automatically every month on the same date you signed up, until you cancel. Prices include UK VAT where applicable.
New users receive a 14-day free trial with a usage limit of one document per day. You can upgrade to a paid subscription at any time during the trial. If you do not upgrade by the end of the trial, your account remains active but document creation will be disabled until you subscribe.
You can cancel your subscription at any time from your Account page. When you cancel, your subscription remains active until the end of the current billing cycle, after which it will not renew. You will not be charged again after cancellation.
You will retain access to documents you have already created. After your subscription ends, document creation will revert to trial limits.
UK consumer right of withdrawal: If you are a UK consumer, you have the right to cancel within 14 days of your first paid subscription for a full refund, provided you have not actively used the service to generate documents during that period. To exercise this right, contact us at support@sitesafetyuk.co.uk within 14 days of your first payment.
Monthly renewals: Outside the initial 14-day period, monthly subscription payments are non-refundable once charged, because the service is delivered immediately on renewal. You can cancel at any time to stop future charges.
Discretionary refunds: If you believe you have been charged in error (e.g. duplicate charge, technical failure preventing service use), contact us and we will review and refund where appropriate, typically within 7 working days.
Payments are processed securely by Base44 Payments (powered by Wix Payments). We do not store your card details on our servers. By subscribing, you also agree to the payment processor's terms.
If a renewal payment fails, we will attempt to retry the charge. If payment cannot be collected, your subscription will be suspended and document creation will revert to trial limits until payment is updated.
For any billing or refund questions, email us at support@sitesafetyuk.co.uk. We aim to respond within 1 working day.